Delivery Policy

WE OFFER FREE 2ND CLASS POST TO ALL UK MAINLAND POSTCODES.

Our working hours are 8am to 7pm, Monday to Friday. All orders will be processed within 24 hours of being placed. Orders received by 3pm will be dispatched via 2nd class post on the same day.

Issik House of Fashion uses Royal Mail to deliver items to UK and Europe mainland via 2nd class post. We shall use FedEx or DHL for the rest of the world.

International shipping fees like custom duties or state/provincial taxes may be incurred upon the arrival of the goods. Issik House of Fashion does not accept responsibility for these charges.

Items shipped by Royal Mail 2nd class post are not tracked. Items sent via Fedex or DHL are tracked and tracking number will be provided once an item is shipped. The customer is provided with the tracking number for the package once dispatched.

 

Packages sent to Africa are normally sent through a local shipping agent, please contact us for more info and prices.